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RIA & Ajax: Article

Mitsue-Links Releases Contact Management System

AJAX-Based Control Screen Adopts An Easy-To-Use Interface With A Reduced Number Of Screen Changes

Mitsue-Links has released a Contact Management System which performs centralized control of inquiries from various stakeholders through the website. Contact management is of increasing importance for corporate activities. And this system supports corporate activities by allowing the creation of inquiry forms, management of the inquiries and control of the operators to be centrally governed on the control screen.

The AJAX-based control screen adopts an easy-to-use interface with a reduced number of screen changes. Without adding any unnecessary workload, it ensures integrated contact management operations.

Service Features

1.Easy to create inquiry forms
Forms for different stakeholders can be easily created by combining various templates. Deadlines and other settings can be made.

2. Simple Web-based processing of inquiries
There is no need to download any CSV data regarding inquiries. Inquiry data can be simply processed using a Web browser. Security is ensured without the need to send or receive personal information by e-mail.

3. Central control of inquiry status
The Web-based screen displays inquiries and their handling status sorted according to staff member to enable easy status control. Optional functions may be added to facilitate status control for all staff members.

4. AJAX-powered user-friendly control screen
The control screen adopts AJAX technology to reduce the number of screen changes. Reduced loading time means less stressful operations.

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Ever since Google popularized a smarter, more responsive and interactive Web experience by using AJAX (Asynchronous JavaScript + XML) for its Google Maps & Gmail applications, SYS-CON's RIA News Desk has been covering every aspect of Rich Internet Applications and those creating and deploying them. If you have breaking RIA news, please send it to RIA@sys-con.com to share your product and company news coverage with AJAXWorld readers.

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